Higher Education

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pdf Is Your Campus Prepared for an Emergency

Protecting student populations across campus in normal scenarios can be a daunting task. In researching campus population, student housing and campus location, we found complex demographics and an estimated number of 1:1000 ratio of security officers to students, factors which stretch your campus law enforcement resources to the limit, even under ordinary circumstances. In a crisis situation, assistance from surrounding cities and counties will be immediately available. However, interoperability of the communications systems among these responders may compromise your ability to use this assistance effectively.

In a typical campus scenario, police dispatchers receive emergency (911) and non-emergency calls originating from students’ cell phones or campus telephones located in administration buildings, departmental buildings, student housing, campus elevators and emergency blue phones located in the student parking lots. The campus police dispatch unit responds, dispatches and requests support from first responders including campus police, city police, fire and ambulances. The campus police force and dispatchers utilize fixed and mobile radios for communicating to the campus police, city police and for monitoring all campus telephone, and radio emergency traffic on 7x24.

Is Your Campus Ready for an Emergency?

  • Complex demographics; multiple buildings; overlap with city and residential communities
  •  1:X000s ratio of officers to students
  • Open public access, large sporting events
  • Campus emergencies vary in nature and severity and require unique response
  • Requirement for interoperability among  first responders, police, students and faculty
  • Multiple disparate communication systems unable to record or instant playback of calls
  • Incapable of identifying the location, call, caller and nature of call

Using CLASSONE® Dispatch for Emergency Response

TheCLASSONE® system can integrate existing campus Communication systems with the campus police radios enabling the police dispatchers to efficiently and reliably respond to the campus population, surrounding communities and facility emergencies. 

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pdf View SAC State Case Study

Most of the solutions we looked at handled radio really well however it was almost as if the phone integration was an after thought. All of the solutions we looked at before finding ObjectTel would have required analog phone integration and taken away all of the features and functionality of our Avaya IP and Digital telephones. ObjectTel did things a little differently. They turned the radio into an extension on the telephone switch allowing us to keep all of the existing telephone functionality and adding the same functionality to the radios. ObjectTel also provided the desktop applications that enabled our dispatchers to take the incoming 911 call, indentify the caller and his/her location and notifies our officers with safety related conditions. We use the CLASSONE® application to coordinate all of our emergencies and police dispatch operations from a single application. This enabled our public safety team to respond more effectively to our campus emergencies. ObjectTel’s application provided mobility enabling our dispatchers and police officers to manage and command our campus emergencies virtually from anywhere. Our telecom team that manage the Avaya systems can now manage the dispatch application and virtually from anywhere. It was easy to train them to manage and troubleshoot and upgrade the applications once needed."

Greg Porter Director Telecom SAC State

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